Proper compensation begins with understanding your costs, defining a reasonable profit, knowing what charges your estimating system includes in each repair procedure, determining which additional charges you can be paid for and the best way to go about collecting your fair earnings.
Being in business is expensive. You incur costs before you even open the door. It costs money to get work done. It costs money to find new customers. It costs money to retain customers. There are also costs of capital, employee turnover and public relations. The list may seem endless and overwhelming.
But let's put this in perspective by reviewing a few business basics and then looking at ways …
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